Terms of Service

These Terms of Service govern your use of the logistics and supply chain services provided by LogisticsFlow. By accessing or using our services, you agree to be bound by these terms.

1. Service Description

LogisticsFlow provides logistics management, freight forwarding, and supply chain optimization services ("Services") through its platform at flocargohub.com. The Services are designed to facilitate the planning, execution, and tracking of cargo and freight movements.

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time. All descriptions of services are for informational purposes and do not constitute a binding offer.

2. User Responsibilities

You agree to use the Services only for lawful purposes and in accordance with these Terms. You are responsible for the accuracy and completeness of all information you provide, including cargo details, addresses, and contact information.

  • Provide accurate and verifiable shipment information.
  • Comply with all applicable laws, regulations, and customs requirements.
  • Ensure that any goods shipped are not prohibited or hazardous without proper declaration.
  • Maintain the confidentiality of your account credentials.

3. Limitations of Liability

To the fullest extent permitted by law, LogisticsFlow's liability for any claim arising from the use of our Services is limited to the total fees paid by you for the specific service giving rise to the claim in the six months prior to the claim.

Exclusions

We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, even if advised of the possibility of such damages.

Our Services depend on third-party carriers and external factors (e.g., weather, customs). We are not liable for delays, losses, or damages caused by events beyond our reasonable control.

4. Payments & Refunds

Fees for Services are as quoted on our platform. You agree to pay all charges incurred under your account. All fees are non-refundable except as expressly stated in our refund policy or required by law.

Subscription Services

If you subscribe to a recurring plan, you authorize us to charge your payment method on a recurring basis until you cancel. Cancellation must be completed before the next billing cycle to avoid further charges.

5. Termination

We may suspend or terminate your access to the Services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

You may stop using our Services at any time. Provisions of these Terms that, by their nature, should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

6. Changes to Terms

We may revise these Terms at any time by posting the updated version on our website. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

Material changes will be communicated to registered users via email or a prominent notice on our service at least 30 days before they take effect.

7. Contact for Legal Inquiries

For any questions about these Terms of Service, please contact us using the information below. This is the designated contact for legal and formal notices.

Address: Flat 15t
Morris Summit
Phone: +44(0)0447 44767
Email: info@flocargohub.com

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